**If you cannot find the answer to your questions, do not hesitate to contact us.**

WARNINGS & CANDLE INSTRUCTIONS

WARNINGS
- Never leave the candle unattended.
- Keep away from drafts, vibrations, flammable materials, children and animals.

INSTRUCTIONS
- Do not burn the candle for more than 4 hours at a time (2 hours for mini-candles).
- Do not extinguish before all the wax has melted to the edges to avoid creating a tunnel.
- Before each use, cut the wick approximately 1/4 inch from the wax and remove the burnt excess.
- Stop burning when the wax level reaches the metal support at the bottom of the container to avoid overheating the glass and causing it to shatter.

1.What kind of wax do you use to make your candles?
We use 100% soy wax because it burns longer and is natural. It does not release any toxic products unlike paraffin which contains petroleum.

2.What type of wick do you use on your candles?
We use natural wood wicks and they burn stably without leaving any residue. 

3.What are your candles scented with?
Our candles are scented with fragrances that are paraben-free and contain none of the phthalates considered harmful.

4.How do you color your candles?
We decided to color them to give them a little life and we do it with vegan and non-toxic soy chip dye.

5.What is the total duration of your candles?
Our candles burn approximately 40 hours depending on the care of your candle.

6.Which delivery company do you deal with?
We deal with Purolator for delivery.

7.What are the delivery times?
We follow Purolator delivery times. Normally 24-48h

8.How long does it take to prepare your candles before shipping?
Our lead time before shipping our candles is 24-48 hours if we have it in stock.

9.Is home pickup of our order possible?
Not available at the moment. However, we have several points of sale where you can purchase our candles.

10.Where are you located?
We are located in Terrebonne, more precisely in Lachenaie.

11.What type of pot do you use for your candles?
We use a quality glass jar.

12.Is white frost around the candle normal?
Yes quite ! All candles made from100% soy will eventually freeze over time. Sometimes after just a few days, sometimes after several weeks. This is the natural process of soy. If a candle remains super beautiful after several weeks, it may very well be that it is not 100% soy. Don't worry, this will not affect the performance of the candle. It's purely aesthetic.